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If the Congrego® software application has been purchased as part of a crossgrade option, i.e. an existing customer has qualifying Ecotech WinAQMS hardware and wants to update to use the Congrego® software then there is an upgrade path available.
A customer may also have an existing Ecotech WinAQMS logger but may want to purchase and run Congrego® on the new hardware but keep their existing logger configuration.
In both of these instances Ecotech should be contacted for help in the migration of the logger configuration which is actually a quick and easy process with a few points to consider.
1.Contact your Ecotech sales representative to express an interest in purchasing a crossgrade package or a new logger package with a view to replace an existing Ecotech WinAQMS logger.
2.Send your Ecotech WinAQMS configuration (.waq) file to Ecotech
3.Ecotech's support services will convert the .waq file to a Congrego® configuration file and return it to the customer
4.The customer simply replaces their existing or default configuration file from the Congrego® installation with the one that they have been sent
5.The customer checks that the instrument connection details are correct and the Congrego® software should start logging
Important
If the customer is using the Airodis™ software package to pull data from the Congrego® logger then there is an additional step that needs performing. In order to keep the existing channel order and report settings in Airodis™ all of the channels in the Airodis™ configuration MUST be prefixed with a 'C'.